Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Oundle | GPhC Registration No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Oundle is a GPhC registered online pharmacy weight loss clinic serving patients in Oundle and the surrounding areas. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for all personal information collected through our online pharmacy service. Our contact details are provided at the end of this policy. As a registered pharmacy, we are legally and ethically obligated to maintain strict confidentiality over all patient information.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, phone number, and delivery address
• Health data: Medical history, current medications, weight, BMI, and clinical questionnaire responses
• Payment data: Transaction details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We collect and process your data only for lawful purposes, including:

• Reviewing your health questionnaire and providing pharmacist approval for treatment
• Dispensing and delivering your medication (typically within 1 working day of pharmacist approval)
• Maintaining accurate clinical and dispensing records as required by pharmacy law
• Communicating with you regarding your orders, treatment, or any clinical concerns
• Complying with our legal and regulatory obligations as a GPhC registered pharmacy
• Improving our services based on anonymised usage data

Our lawful bases for processing include the performance of a contract, legal obligation, and the provision of healthcare (for special category health data). We will never use your data for unsolicited marketing without your explicit consent.

4. Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience. These include:

• Essential cookies: Necessary for the website to operate, such as session and security cookies
• Analytics cookies: Used to understand how visitors use our site, helping us improve functionality
• Preference cookies: Remember your settings and choices for a better experience

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Delivery partners: To fulfil your medication order to your specified address
• Payment processors: To securely handle your transactions
• Healthcare professionals: Where referral or clinical collaboration is required for your safety
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information

All third parties are required to handle your data securely and in line with UK data protection law. We do not transfer your data outside the United Kingdom.

6. Data Retention

We retain clinical and pharmacy records for a minimum of 8 years in accordance with NHS and GPhC guidelines. Other personal data is held only as long as necessary for the purpose it was collected, after which it is securely deleted.

7. Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted systems. Access to patient records is restricted to authorised pharmacy staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, or have a concern about how your information is handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Oundle
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If we are unable to resolve your concern, you have the right to raise it with the relevant supervisory authority for data protection in the United Kingdom.